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Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
We're looking for professionals who can quickly perpetuate a culture that embraces great design and superlative service. We want people who have a passion for exceptional hotel service, and who best express that belief in an atmosphere of spontaneity and authenticity.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
The responsibilities of the Assistant Rooms Manager would include assisting in overseeing any area in the Rooms Division. This can include the Front Office staff, Guest Services, Housekeeping/Laundry, and Reservations; included but not limited to:
- Accurately compute the daily income of the hotel by verifying that all guest accounts are correct and in balance by the following morning.
- Maximize customer service satisfaction in the absence of departmental management by supervising all departments in accordance with the standards of Hyatt.
- Oversee overnight housekeeping colleagues
- Effectively deal with guests, other departments and team members.
Must work 2 overnight shifts per work week.
The salary range for this position is $64,480 to $68,000. This is the pay range for this position that the Shay Hotel reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
Qualifications
- 1 Year minimum Front office experience at a luxury lifestyle hotel
- Night auditor experience preferred
- A true desire to satisfy the needs of others in a fast paced environment
- Refined verbal and written communication skills
- Minimum of one year previous front office supervisory experience preferred
- Ability to work a flexible schedule including holidays and weekends
- Strong attention to detail
